Privacy Policy
At Standupthreads, we believe your privacy is fundamental. This policy explains how we handle your information throughout your experience with us, from browsing to delivery and beyond.
Our Commitment to Your Privacy
We are committed to being transparent about the data we collect and how it is used. Your trust matters, and we want you to feel confident every time you interact with our store. The following sections walk you through the entire journey of your personal information while you are with us.
Information We Collect During Your Visit
The type of information we gather depends on how you interact with our site. Simply browsing and making a purchase involve different kinds of data collection.
When you decide to buy something from Standupthreads, you provide us with the details needed to complete your order. This includes:
- Your name
- Your address
- Your email address
Even when you are just looking around, our systems automatically receive your computer’s internet protocol (IP) address. This helps us understand the browser and operating system you are using, which in turn allows us to improve your browsing experience.
How Your Purchase Data is Handled
We use the personal information you share with us for very specific purposes tied directly to your order. By providing your details to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you are consenting to our collection and use of that information for that particular reason only.
If we ever need your information for a secondary purpose, such as marketing, we will take a different approach. In those cases, we will either ask you directly for your expressed consent, or we will give you a clear opportunity to decline.
Payment Processing and Security
Our store is built on the Shopify, Inc. platform, which provides the e-commerce infrastructure that allows us to serve you. Your data resides within Shopify’s data storage, databases, and the general Shopify application, all of which are kept on a secure server behind a firewall.
When you choose a direct payment gateway to finalize your purchase, Shopify stores your credit card data. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). The data from your purchase transaction is retained only for as long as it takes to complete the transaction. Once the transaction is finalized, that specific purchase transaction information is deleted.
All direct payment gateways follow the standards established by PCI-DSS, which is overseen by the PCI Security Standards Council. This council is a collaborative effort involving major card brands like Visa, Mastercard, American Express, and Discover. The PCI-DSS requirements are designed to ensure that credit card information is handled securely by our store and its service providers.
For any credit card details you provide directly to us, we take additional measures. That information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure, we adhere to all PCI-DSS requirements and implement other generally accepted industry standards to safeguard your data.
Marketing and Your Communication Preferences
With your permission, we may send you emails about our store, new products, and other updates. You are always in control of this communication. You can withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time. To do so, simply reach out to us at [email protected].
Our Service Partners and Data Sharing
We work with a few essential third-party providers to keep our business running. These providers are only permitted to collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, some providers, like payment gateways and other payment transaction processors, have their own privacy policies governing the information we must supply to them for your purchase-related transactions. We strongly recommend that you read their privacy policies to understand how your personal information will be managed by those providers.
It is also important to know that certain providers may be located in, or have facilities in, a different jurisdiction than you or us. If you choose to proceed with a transaction that involves a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located. For instance, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in that transaction could be subject to disclosure under United States legislation, including the Patriot Act.
Our store also uses Google Analytics to help us learn about who visits our site and what pages are being looked at. This gives us insights to improve your experience.
There are two more important points about navigating away from our site. First, when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Second, once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Data Retention and Deletion
We keep your personal information only for as long as it is needed to fulfill the purpose for which it was collected. As mentioned in the payment section, purchase transaction data is deleted after the transaction is complete. We take reasonable precautions and follow industry best practices to ensure your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Your Rights and Choices
You have a clear path to managing your data. You may withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time, by contacting us at [email protected]. We will also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Protecting Minors
By using this site, you confirm that you are at least the age of majority in your state or province of residence. Alternatively, you confirm that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
Policy Updates and Business Transfers
We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Any changes or clarifications will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
How to Reach Us
You can update your preferences or withdraw your consent at any time by contacting us at [email protected]. We will always post the latest version of this policy here, so please check back for updates.
